Returns & Exchanges
At The Print Emporium, we want you to love your new wall art; however, if you are not completely satisfied, we offer a 30-day return window for all standard prints and frames. Please ensure items are returned in their original packaging to guarantee a full refund or exchange.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully repackage your prints in their original protective tubes or boxes to prevent creasing or damage during transit.
Attach the Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your package.
Drop Off and Track
Leave your package at any authorized courier location and keep your receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing