Frequently Asked Questions
Everything you need to know about our premium wall art and home decor.
What materials do you use for your prints?
We use museum-grade 200gsm archival paper and fade-resistant pigment inks to ensure your artwork remains vibrant for decades. Our frames are handcrafted from sustainable solid timber.
How long will it take for my order to arrive?
All items are made to order to ensure quality. Domestic orders typically arrive within 5-10 business days, while international shipping can take 14-21 business days depending on your location.
Do you offer custom sizing for wall art?
Yes, we can accommodate custom dimensions for most of our collections. Please contact our design team via the contact form with your specific requirements for a personalized quote.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your print arrives damaged or doesn't meet your expectations, we will provide a replacement or full refund, provided the item is returned in its original packaging.
Are the frames included with the prints?
You can choose to purchase 'Print Only' or 'Framed'. Our framed options come ready-to-hang with shatterproof acrylic glazing and high-quality hanging hardware pre-installed.
How do I track my shipment?
Once your order has been dispatched from our studio, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery status.